Scope of Work: Before requesting quotes, clearly define the project scope. This might involve creating a detailed list of repairs or outlining the desired outcome for a renovation project. The more specific you are, the more accurate your quote comparisons will be.
Breakdown of Costs: A professional handyman service should provide a detailed breakdown of their quote, outlining labor costs, material costs, and any additional fees. This transparency allows you to compare apples to apples when evaluating different services.
Payment Schedule: Understanding the payment schedule upfront is crucial. Some services may require a deposit, while others may have a staged payment plan based on project milestones .
Quality of Work: When contacting references provided by the handyman service, ask specific questions about the quality of work performed. Were they satisfied with the final outcome? Did the repairs hold up well over time?
Communication and Cleanliness: Inquire about the service's communication style. Were they prompt, courteous, and easy to reach throughout the project? Did they clean up thoroughly after completing the project or leave a mess for the homeowner to clean?
Unexpected Issues: Ask the references if the handyman service encountered any unforeseen issues during the project. How did they handle these challenges? Did they communicate effectively and find solutions that stayed within the agreed-upon budget?
Liability and Worker's Compensation: As mentioned earlier, ensure the handyman service carries both liability and worker's compensation insurance. Liability insurance protects you from financial responsibility if the handyman accidentally damages your property during the project. Worker's compensation covers any medical expenses or lost wages if a handyman is injured while working on your home.
Licensing and Permits: Depending on the nature of your project, specific licenses or permits may be required. It's the handyman service's responsibility to obtain these permits, but it's always a good idea to double-check to ensure everything is in order.
Problem-Solving Approach: Ask the handyman service how they approach problem-solving during a project. Do they brainstorm solutions with you or prefer to present a fixed plan? Do they prioritize clear communication to keep you informed throughout the project?
Warranty Policy: Understanding the warranty offered by the handyman service is essential. What repairs or replacements does the warranty cover? What is the length of the warranty?
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